A refresher from Warranty Assist: Here when you need us
Molly Pollard
Fri Jul 24, 2026 • 3 min read
The motor trade rarely stands still. Between preparing stock, managing enquiries and keeping customers happy, it can be easy to forget some of the support available to you.
Whether you’ve recently joined Warranty Assist or have been with us for a while, we thought it would be a good time to reintroduce ourselves and remind you of the people, tools and support behind every policy you issue.
More than just a Warranty provider
Our aim has always been simple: to provide a service that works both for your business and your customers. The online portal isn't just for issuing warranties. It's designed to help you manage policies, retrieve customer information and tailor cover to suit individual vehicle sales - all from your phone, tablet or desktop. If you haven't already, add the Warranty Assist portal to your phone's home screen for one-tap access. It works just like an app and makes managing warranties much quicker throughout the day.
Need help? You'll speak to someone who understands the trade
One thing we're particularly proud of is our support team. Everyone on the dealer support side has experience working in the motor trade, so when you call, you're speaking to people who understand how dealerships operate. Dealer support are key parts of how we work, and if you need help talking through cover we’re only a call away.
Our Warranty options are flexible
Every retail customer is different. That's why Warranty Assist offers multiple cover levels and durations, with options ranging from 3 to 24 months. Vehicles up to 15 years old and 150,000 miles can be covered, helping you tailor protection to suit the vehicle and your customer's budget.
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Claims don't have to be complicated
Should your customer ever need to make a claim, our Fast Track claims process and nationwide repair network are there to help keep things moving. Our aim is to make repairs as straightforward as possible so both you and your customer have a positive experience.
There are extra Dealer benefits too
Warranty Assist is about more than warranty cover.
Dealer partners can also benefit from:
- WhatsApp support for quick assistance when managing plan details
- Experienced account managers
- Provision of discretionary goodwill
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Point of sale marketing materials
We're here for the long term
Whether you've just registered or you've been issuing warranties with us for years, our goal is the same: to make selling and managing warranties simple while giving you the support you need to look after your customers. If you've recently joined Warranty Assist, take a few minutes to explore your portal and save our support number.
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